Overheard: Free Lucky Undies when you purchase 2 softdrinks

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Customer went to the counter (COLES) to pay for the 2 soft drinks he bought

* Customer(guy) not leaving the counter even after paying and got his change.
Customer(guy): Where is my undies?

Sales clerk(girl): Excuse me.....
Customer(guy): Where is my undies?

Sales clerk(girl):  Excuse me, what do you mean by undies?

Customer(guy): The underwear that comes with my soft drink.

Sales clerk(girl): Excuse me, did you say underwear?

* Sales clerk not aware about the promo which was recently release on the catalogue.
- who would have think of that you get FREE underwear when buying a soft drinks anyway....

Customer(guy): Yes, the underwear that comes with the softdrinks as mentioned in the catalogue.

* Sales clerk checks the catalogue and ask their team leader where the FREE underwear is stored and took the underwear and gave it to the customer.

Sales clerk(girl): Here you go, sorry as it is a bit weird that softdrinks comes with underwear.

Customer(guy): This is size "small", do you think I am small?

Sales clerk(girl): hmmmm.. how would I know. Ok, let me check for higher sizes.
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Why would a company provide a promo for a FREE underwear when you buy a softdrink?

Why would you buy a soft drink to get a FREE underwear?

- Curiousity ?!? (I also bought one for my self)